FREE… Cutting-edge Marketing

About ClientBase Online
ClientBase, is the travel industry’s first Customer Relationship Management (CRM) tool designed specifically for travel consultants. ClientBase is an easy-to-use program that gives you instant access to key customer data.

ClientBase Online Keeps You “Connected!”
There is no software to install, and never before has it been easier to stay “connected” with your customers. Our new ClientBase Online tool, offers robust access to your client database from any Internet-connected computer running Windows XP or Vista and IE 6.0 or higher. ClientBase Online gives you the competitive edge necessary for success in today’s changing retail travel environment.

Key Benefits

  • No software installations are necessary
  • Access your ClientBase database from any Internet-connected computer
  • Enhance your customer relationship management capabilities
  • Increase efficiency and productivity in your office
  • Deliver unbeatable customer service and increase agency revenues
  • Drive greater effectiveness in marketing
  • Maximize the turnkey marketing campaigns offered by ClientBase Marketing Services


  • Create detailed client and vendor profiles and implement personalized marketing
  • Advanced query and reporting
  • Merge to PNR allows agents to push profile data directly into the GDS PNR
  • Import GDS PNR segment details into ClientBase quickly and efficiently
  • Manage trip details including reservations, agent to-do lists, itinerary printing and invoicing, in the Res Card Manager
  • Live Connect to third-party web-based booking engines to seamlessly pass agency login and client data to the supplier booking site AND import reservations from the booking engines back into customers’ profiles within ClientBase
  • Create multiple reminders to help remember common tasks such as collecting deposit, final payment, checking for documents, making welcome home calls — all at one time
  • Print client quotes, or Trip Proposals to provide a format friendly print out of reservations you have made that does not coincide with receiving payment from your client
  • Maintain and track contacts and marketing programs
  • AND much more!


Send a Professional Travel Agency E-Newsletter to your clients each month, personalized with your contact information. INCLUDED WITH YOUR AARC membership.   Each month, this professionally designed newsletter is broadcasted to your  consumers on behalf  by AARC and Client Base.

Build a strong database and expand your marketing power with ClientBase Marketing Services – the only complete turn-key targeted marketing program where you choose the suppliers you want to promote, and we do all the work for you.

Our award-winning direct marketing program enables you to send professionally designed mailers and emails to your clients, with your Travel Agency as the sole call-to-action.

  • Send targeted promotions to your clients — for FREE!
    • From leading suppliers, including Holland America Line, Royal Caribbean, Globus, Viking River Cruises and many, many more.
    • 60+ direct mail and 60+ email offers annually
    • More than 50 million supplier funded pieces a year
  • What we do for you…
    • Negotiates exclusive travel offers with Preferred Suppliers
    • Identify which of your clients are most apt to respond using an advanced segmentation system
    • Send professionally designed mailers and emails on your behalf
    • Your agency is the sole call-to-action
    • We do all of the work so that you have time to answer your client calls and emails

Join now and learn how to become a travel agent